Legal

Privacy Policy

Your privacy matters to us. Here's how we handle your data.

Last updated: April 25, 2026

1. Introduction

Solutionitics ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website solutionitics.com or engage our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information: When you contact us, fill out forms, or engage our services, we may collect:

  • Name and email address
  • Phone number
  • Company name and website URL
  • Project details and requirements
  • Billing and payment information

Automatically Collected Information: When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate about projects
  • Provide, maintain, and improve our services
  • Process payments and send invoices
  • Send you updates, newsletters, or marketing materials (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations and enforce our terms

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share your data with:

  • Service Providers: Third-party tools we use to deliver our services (e.g., hosting providers, email services, analytics platforms)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure access controls and authentication
  • Regular security assessments
  • Limited employee access to personal data on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete data
  • Deletion: Request that we delete your personal data, subject to legal obligations
  • Objection: Object to the processing of your data for marketing purposes
  • Portability: Request your data in a portable, machine-readable format
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@solutionitics.com.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related data is typically retained for a period of 3 years after project completion unless otherwise requested.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. International Data Transfers

As a remote-first company, your information may be processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@solutionitics.com
Website: solutionitics.com